Note: Akses seluruh link menggunakan akun Loreal atau email yang terdaftar akun teams.
- SOP: CS eBA Laz Operation Playbook.xlsx
- Incoming chat Report: 07 LAZ CHAT.xlsx
- Copy of Rating Review: Rating & Review Eluxe.xlsx
- FDR All Brand: Template FDR Tracker – Incomplete Products.xlsx
- Complaint Tracker LAN: CS Solution Record (Including Big Day & Complaint) – Lancome.xlsx
- Complaint Tracker SHU: Complaint Tracking – Shu Uemura.xlsx
- Complaint Tracker KIE: KIE Customer Complaint 2022 New.xlsx – Google Sheets
- Seller Center: https://sellercenter.lazada.co.id/
- LAZADA – KIEHLS: https://www.lazada.co.id/shop/kiehls
- LAZADA – LANCOME: https://www.lazada.co.id/shop/lancome
- LAZADA – SHU UEMURA: https://www.lazada.co.id/shop/shu-uemura